Complete Hail Damage Exterior Restoration in Colorado Springs
Project at a glance
Location
Colorado Springs, CO 80905
Property type
Residential home
Original roof
Class 3 asphalt shingles
New roof
Tamko StormFighter FLEX® Class 4
Scope
Roof, windows, gutters, painting
Insurance
Hail claim + supplemented window scope
Result
Complete exterior restoration
A hailstorm hit more than just the roof
A hailstorm moved through this Colorado Springs neighborhood and left significant damage behind — not just to the roof, but to the home's gutters, exterior painting, and windows. The homeowner contacted us after the storm to assess what the hail had actually done.
Damage across the full exterior
Our inspection confirmed hail damage across the full exterior: the roof, the gutters, the windows, and the siding all showed storm damage. This is a common pattern in Front Range hailstorms — hail rarely damages only the roof, and a thorough inspection looks at the whole exterior so nothing is missed when a claim is filed.
What the hail actually did
One coordinated exterior restoration
Because the damage extended across the entire exterior, we recommended the homeowner file an insurance claim for a complete exterior restoration rather than piecemeal repairs. Documenting all the damage together gives the insurer the full picture and lets the restoration be handled as one coordinated project.
Roof, gutters, windows, and paint
The project covered the roof, gutters, windows, plus exterior painting — a full exterior restoration.
What we installed, and why
Tamko StormFighter FLEX®
Class 4 impact-resistant shingles
- Upgraded from the original Class 3 shingles
- Class 4 — the highest UL 2218 hail-impact rating
- A meaningful upgrade in a hail-prone area like Colorado Springs
Pella Windows
Like-for-like custom replacement
- Replaced the quality custom windows lost to the storm
- Matched the craftsmanship of the originals
- Installed with on-site scaffolding for safe access
Getting the windows paid fairly
The most difficult part of this project wasn't the construction — it was the insurance scope on the windows. The insurer's initial payment position would have drastically underpaid for the windows, which wouldn't have covered replacing the quality custom windows the home actually had.
Our supplementing team documented why the homeowner needed the additional amount — showing the insurer what was actually there before the storm and what it genuinely costs to replace like-for-like. That back-and-forth between the Promise Keepers team and the insurance company took about six weeks, and it resulted in a scope that reflected the home's real windows.
~6 weeks of supplementing
This is what insurance supplementing looks like in practice: we document and advocate with evidence, and the insurer makes the coverage decisions.
How the project came together
Roof & gutters
Tear-off, RhinoRoof U20 synthetic underlayment, and new Tamko StormFighter FLEX® Class 4 shingles installed with new gutters.
Exterior painting
Fresh exterior paint in the new color the homeowner had wanted for years.
Windows + scaffold
On-site scaffolding erected to install new Pella windows like-for-like.
Insurance supplement
Documented and advocated for the true cost of the custom windows until the scope reflected the home.
A brand-new exterior, built to take the next storm
A brand-new exterior — new Class 4 roof, new Pella windows, new gutters, and fresh exterior paint — that made the house look amazing and left it better protected against the next hailstorm than it was before this one.
The finished exterior
"From the first meeting, it was clear that Promise Keepers Restoration is in the business to serve you and take care of your needs, wants, and dream projects. I started working with them after a hail storm hit my neighborhood and damaged my roof, gutters, and windows. They expertly transacted with my insurance company and completed the repair/replacement work faster than most of the other contractors doing work in the neighborhood…and it looks fabulous! I then continued working with PK Rest on painting the exterior of my house a different color, a wish list item that I have dreamed of doing for many years. Throughout the projects Peter and Mason went above and beyond my expectations. They listen to your requests, guide the process, and provide knowledgeable feedback when decisions are on the table. In all aspects, whether it was insurance details, project planning, challenges, or work by the crews, they were transparent and successful, executing with speed and wisdom. You can trust Promise Keepers Restoration. I'm so thankful that I found them. You'll never need to find another contractor!"
Cynthia Hedlind
Colorado Springs, CO · Google review · Roof Replacement, Windows & Painting
Dealing with hail damage in Colorado Springs?
If a storm has hit your neighborhood, start with a free inspection of your full exterior — roof, gutters, windows, and siding. We'll document what the hail actually did.
Keep reading
Written by Peter Regalado, Operations Manager · Reviewed by Mason Pastorello, Managing Director · Last reviewed: August 2026